Booking Terms & Conditions
Planning on booking a vacation home with Island Rose?
Here’s some important information you need to know about our vacation rentals, our rates and our booking process.
Currency: Prices quoted on our site are in US Dollars.
Honduran sales tax (19%), departure cleaning and processing fees are not included in prices quoted.
Terms of payment: 50% at the time of booking, with the balance to be paid at least 45 days prior to your date of arrival.
Payment method: through the secure system of PayPal (which includes credit card payments). Additional processing fee applies.
Security deposit (refundable): must be paid 7 days minimum prior to arrival via PayPal. The amount will be refunded within 7 days after check-out and house inspection, minus charges for damages and additional utility consumption, if any. PayPal doesn’t charge any fees for full refund.
Cancellation policy: All cancellations to be in writing. Booking confirmation payment (50% deposit) is refundable for a maximum of 40% of that deposit amount if cancellation is received at least 75 days prior to arrival, less bank charges. Cancellations received after such period is non-refundable. If guests require shortening rental days during their stay, the full rental amount for the booked period shall be non-refundable.
Number of guests: Only the number of guests registered at the booking are allowed to stay in the property.
Check-in time: 3PM / Check-out time: 10AM
Minimum stay: You can begin and end your vacation home rental on any day of the week, except for Easter Week, Christmas and New Years’ weeks. The minimum rental is on average 5 nights (depending on property), except at Christmas, New Year’s and Easter, when the minimum stay is 7 nights.
Air conditioning: available in all of our rental homes for an additional fee per KW. Average costs for electricity in Honduras are roughly 6 times more expensive than in other countries. You pay only for what you use.
Electricity and water usage: depending on the property and duration of your stay, some extra charges might apply (per KW and/or per Gallon).
Vacation Home amenities: all of our vacation home rentals have a fully equipped kitchen, linens, towels, beach towels, TV (w/ or without cable), DVD player, safe, BBQ and hammocks. Other items can also be provided such as iron & iron board, hair dryer, DVD library, etc (depending on property).
Internet (wireless): available in all of our rental homes. Some additional charges might apply, depending on property.
Mobile phone with a local Honduras phone number: loaned in all of our rentals for the duration of your stay. All you have to do is pay for air time minutes, at very affordable prices.
Drinking water: A good quantity of drinking water (in 5 gallon jugs) is always provided in vacation homes. Extras available $.
Cleaning services: there is an automatic additional departure cleaning fee. If cleaning is required during your stay, it is available on demand, extra charges will apply.
Transportation to and from the airport: it can be arranged for you, just let us know at time of booking along with your travel information, and will book it for you. If desired, a stop at the grocery store can be made along the way, which is very handy!
Long Term Rentals: If you are looking to rent for more than 8 weeks please ask us about long term rentals. (Available with some vacation homes during Low Season.)
Tourist season/Rates: the low season is from September to December (until the Friday before Christmas), the mid-season is May to August+, the high season is from January to April and the Peaks Weeks are Easter Week, Christmas Week and New Year’s week.
VERY IMPORTANT REMINDER: Your passport must be valid for a period of at least 6 months, from your date of arrival on Roatan.
You can contact us anytime if you have any questions!