Booking Terms & Conditions
Planning on booking a vacation home with Island Rose?
Here’s some important information you need to know about our vacation rentals, our rates and our booking process.
Currency: Prices quoted on our site are in US Dollars.
Honduran sales tax (19%), departure cleaning and processing fees are not included in prices quoted.
Terms of payment: 50% at the time of booking, with the balance to be paid at least 45 days prior to your date of arrival.
Payment method: through the secure system of PayPal (which includes credit card payments). Additional processing fee applies.
Security deposit (refundable): must be paid 7 days minimum prior to arrival via PayPal. The amount will be refunded within 7 days after check-out and house inspection, minus charges for damages and additional utility consumption, if any. PayPal doesn’t charge any fees for full refund.
Cancellation policy: All cancellations to be in writing. Booking confirmation payment (50% deposit) is refundable for a maximum of 40% of that deposit amount if cancellation is received at least 75 days prior to arrival, less bank charges. Cancellations received after such period is non-refundable. If guests require shortening rental days during their stay, the full rental amount for the booked period shall be non-refundable.
Number of guests: Only the number of guests registered at the booking are allowed to stay in the property.
Check-in time: 3PM / Check-out time: 10AM
Minimum stay: You can begin and end your vacation home rental on any day of the week, except for Easter Week, Christmas and New Years’ weeks. The minimum rental is on average 4-5 nights (depending on property), except at Christmas, New Year’s and Easter, when the minimum stay is 5 to 7 nights.
Air conditioning: available in all of our rental homes for an additional fee per KW. Average costs for electricity in Honduras are roughly 6 times more expensive than in other countries. You pay only for what you use.
Electricity and water usage: depending on the property and duration of your stay, some extra charges might apply (per KW and/or per Gallon).
Vacation Home amenities: all of our vacation home rentals have a fully equipped kitchen, linens, towels, beach towels, wifi internet, TV (w/ or without cable), DVD player, safe, BBQ and hammocks. Other items can also be provided such as iron & iron board, hair dryer, DVD library, etc (depending on property).
Internet (wireless): available in all of our rental homes.
Mobile phone with a local Honduras phone number: loaned in all of our rentals for the duration of your stay. All you have to do is pay for air time minutes, at very affordable prices.
Drinking water: A good quantity of drinking water (in 5 gallon jugs) is always provided in vacation homes. Extras available $.
Cleaning services: there is an automatic additional departure cleaning fee. If cleaning is required during your stay, it is available on demand, extra charges will apply.
Transportation to and from the airport: it can be arranged for you, just let us know at time of booking along with your travel information, and will book it for you. If desired, a stop at the grocery store can be made along the way, which is very handy! Extras available $.
Long Term Rentals: If you are looking to rent for more than 8 weeks please ask us about long term rentals. (Available with some vacation homes during, depending on availability and season.)
Tourist season/Rates: the low season is from May to December, the high season is from Christmas to end of April and the Peaks Weeks are Easter Week, Christmas Week and New Year’s week.
VERY IMPORTANT REMINDER: Your passport must be valid for a period of at least 6 months, from your date of arrival on Roatan.
You can contact us anytime if you have any questions!